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Newave Printing & Designs Terms and Conditions:
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. NEWAVE PRINITING & DESIGNS LLC. RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
DISCLAIMER OF WARRANTIES
THIS SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NEWAVE PRINTING & DESIGNS LLC. DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.
ORDER APPROVAL and ORDER PICK-UP
Customer is fully responsible for final proof and layout approval prior to the printing process.
NEWAVE PRINITING & DESIGNS LLC. is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling on customer submitted print ready files, customer submitted Graphics, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size INDEMNITY.
By submitting the above document to NEWAVE PRINITING & DESIGNS LLC. "I agree to the following terms". I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.
NEWAVE PRINITING & DESIGNS LLC. will make several attempts to contact Customer when packages are ready for pickup. Customer has up to up to 90 days to pick up the package(s) from NEWAVE PRINITING & DESIGNS LLC.facility. If Customer does not pick up the package(s) within this time period, the package(s) will be discarded, and NEWAVE PRINITING & DESIGNS LLC.will not be held liable for the discarded item(s).
Please be advised that courier pick ups are not permitted, and customers must pick up their own orders.
All material and software Copyright (c) 2015 NEWAVE PRINITING & DESIGNS LLC. All rights are reserved. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the NEWAVE PRINITING & DESIGNS LLC. web site and/ or the copyrighted property of parties from whom NEWAVE PRINITING & DESIGNS LLC. has licensed such property. You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the NEWAVE PRINITING & DESIGNS LLC. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. NEWAVE PRINITING & DESIGNS LLC. also states that you cannot use explicit language or pornography on printed materials and merchandise.
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not NEWAVE PRINITING & DESIGNS LLC., are entirely responsible for all Content that you use from NEWAVE PRINITING & DESIGNS LLC.Gallery or send, transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of NEWAVE PRINITING & DESIGNS LLC. or any third party. NEWAVE PRINITING & DESIGNS LLC. does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will NEWAVE PRINITING & DESIGNS LLC. be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," " chain letters," "pyramid schemes," or any other form of solicitation. Your Content may be used in our advertising or as a reference sample.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that NEWAVE PRINITING & DESIGNS LLC. does not pre-screen Content, but that NEWAVE PRINITING & DESIGNS LLC. and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that NEWAVE PRINITING & DESIGNS LLC. may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of NEWAVE PRINITING & DESIGNS LLC., its users and the public.
ACCESS TO CONTENT
We advise that you have a copy of all files and content sent to NEWAVE PRINITING & DESIGNS LLC., as we may not be able to send back any of your files/content at any given time.
After printing, your Content and the Proofs NEWAVE PRINITING & DESIGNS LLC. sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of 3 months. Content and Proofs created by NEWAVE PRINITING & DESIGNS LLC. Services will remain available in perpetuity, barring catastrophic data loss.
NEWAVE PRINITING & DESIGNS LLC. maintains no guarantee that Content uploaded into our system or provided by us as a background or clip art asset will be available in the future.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. NEWAVE PRINITING & DESIGNS LLC. is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. NEWAVE PRINITING & DESIGNS LLC. is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
Additional fees may apply for the files larger than 30MB.
COLOR PROOFING, MATCHING & PRINTING
NEWAVE PRINITING & DESIGNS LLC. is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
NEWAVE PRINITING & DESIGNS LLC. will try it's best to match the gradient density of each color, NEWAVE PRINITING & DESIGNS LLC. is not liable for the final appearance of a color.
Application of UV Coating may effect or change the appearance of the printed colors. NEWAVE PRINITING & DESIGNS LLC. is not liable for the final color appearance of a UV product/s.
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
NEWAVE PRINITING & DESIGNS LLC. will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction ) Once the order has been placed successfully, No Refunds are issued for the Logo and Graphic design services. No refunds will be issued once the order goes into print.
All work and services rendered to Customer remains NEWAVE PRINITING & DESIGNS LLC. property until Customer has paid for it in full and discharged all other debts owing to NEWAVE PRINITING & DESIGNS LLC.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify NEWAVE PRINITING & DESIGNS LLC. within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.
Coupons cannot be applied to orders containing custom quotes, direct marketing, or mailing services.
ORDER SHIPPING & DELIVERY
NEWAVE PRINITING & DESIGNS LLC. will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall NEWAVE PRINITING & DESIGNS LLC. be liable for any consequential or damages resulting from any delay in shipment or delivery.
All NEWAVE PRINITING & DESIGNS LLC. customers agree not to hold NEWAVE PRINITING & DESIGNS LLC. liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond NEWAVE PRINITING & DESIGNS LLC. direct control. NEWAVE PRINITING & DESIGNS LLC. shipment and delivery dates are calculated based upon estimates provided by our suppliers.
NEWAVE PRINITING & DESIGNS LLC. will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
Orders that will be picked up: Please allow up to one additional business day after the turnaround to prepare packages for pickup.
Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for NEWAVE PRINITING & DESIGNS LLC. to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.
UPS NEXT DAY AIR SERVICE SHIPPING METHOD
UPS Next Day Air Service is available to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Metro Alaska and Hawaii only).
Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, NEWAVE PRINITING & DESIGNS LLC. will reship the package with corrected address and charge an additional shipping fee for the shipment.
CREDIT CARD CHARGES
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. (A valid photo I.D)
Order exceeding $5000.00 the payment requirement is cashier's check or wire transfer (please contact accounting department for information)